TOURVISTA PRIVACY POLICY
LAST MODIFIED: March 28, 2025
Tourvista, LLC (“Tourvista,” “us,” “we” or “our”) has created this Privacy Policy (“Policy”) to describe how it collects, uses, discloses, transfers, stores, retains or otherwise processes your information when you (whether in your individual or business capacity) access or use, in any manner, any of our content, products, services or related activities (collectively “Services”), including through the Tourvista mobile application (our “App”) our Internet domains owned or operated by Tourvista, which include, but are not limited to tourvistaapp.com (our “Website” or “Site”).
When we refer to “you” or “your,” we mean the person about whom we collect personal information or data. If the person accessing the Website or engaging with our Services does so on behalf of, or for the purposes of, another person, including a business or other organization, “you” or “your” also means that other person, including a business organization, if applicable.
Please read this Policy carefully. Our Policy includes these sections:
- General Disclosures
- What Information We Collect And Disclose And For What Purposes
- Personal Information Relating To Children
- How Long We Retain Your Information
- Marketing And Promotional Communications
- Integrations And Links To Other Sites
- Security
- Accessing and Controlling Your Data
- Changes To This Privacy Policy
- Contact Us
This Policy is supplemented by our:
International Privacy Policy
Cookies Policy
Children’s Online Privacy Policy
1. GENERAL DISCLOSURES
Our data centers, Website and App are hosted in the United States. Our Services marketed only within the United States, through United States-market web app stores. If you are visiting this Website from outside of the United States, or you are using the App outside the United States, please note that by providing us your information it is being stored or processed in the United States where our data center and servers are located and operated. If you are outside the United States and do not wish to allow the collection and storage of your personal information within the United States, you should not use this Website or the App and you should opt-out of the collection of cookies by following the guidelines in our section titled How To Opt-Out Of Tracking And Restrict Cookies. For more information about how we utilize cookies, view our Cookies Policy.
This Policy sets forth our data policies and practices for the United States. If you visiting our Site or using the Tourvista App outside of the United States, please also review the provisions of our International Privacy Policy. Depending on your country of residence, or the country in which you use the App, applicable privacy laws may provide you with a right to additional disclosures as well as special data subject rights with regards to your personal information.
Please note that we have a separate policy relating to the collection of personal information from children under the age of 13. You can find those disclosures in our Children’s Online Privacy Policy, which supplements this Policy.
This Policy applies only to our Website, App and Services, and not to other companies’ or organizations’ websites, mobile applications and services to which we link. We are not responsible for the privacy practices of other businesses or the content of other websites, including any websites that may indicate a special relationship or partnership with us (such as co-branded pages or “in cooperation with” relationships). To ensure protection of your privacy, always review the privacy policy of the companies with whom you engage.
2. WHAT INFORMATION WE COLLECT AND DISCLOSE AND FOR WHAT PURPOSES
In the course of performing our Services, we collect a variety of different kinds of personal information from a variety of different individuals. What information we collect and the purposes for which it is collected will depend on the context of our activities or the Service that is being performed. Therefore, just because this Policy lists a particular data collection practice does not mean that we have necessarily collected that data from you. Instead, please review the applicable disclosures below to learn about how we may have collected personal information from you depending on how you have interacted with us.
Please note that Tourvista does not sell your personal information in the usual sense of the word, i.e., give your information to third parties in exchange for money. However, under certain state laws, disclosure of your online browsing information to certain third parties (such as social media providers, ad networks, analytics vendors, and providers of online marketing and advertising services), through automated technologies such as cookies, pixels, and tags, for advertising or analytics purposes may be considered a “sale” of personal information. This disclosure of online browsing personal information may also be for the purposes of cross-context behavioral advertising (called “sharing” under some state law). We do not knowingly “sell” or “share” (as these terms are defined by law) personal information of consumers under 16 years of age.
When You Use Our App
When you use our App, we may collect the below personal information from you for the specified purposes.
Information Collected |
Business Purpose |
Who Else Sees It |
Identifier Information Name, email, mobile number |
Establishing an account for you to use Contacting you with tips for using the App Contacting you with special offers or other marketing |
This information is not sold to, or shared with, third parties. It may be disclosed to third parties who provide services to Tourvista solely for the purposes of Tourvista’s business. |
Login Information Your username and password |
Connecting the App on your Mobile device to the Services.
|
This information is not sold to, or shared with, third parties. It may be disclosed to third parties who provide services to Tourvista solely for the purposes of Tourvista’s business. |
Geolocation Information Data collected when you use the app to take a picture Data embedded in pre-existing photos that you upload |
Providing the Services (identifying landmarks or attractions in photos you submit to the App).
|
Geolocation data, without your name or other identifying information, is provided to our service providers to help identify landmarks and attractions. If you choose to tag your photos with a location and share with others, those other people will see this information. |
When You Visit Our Website
If you visit our sites, including tourvistaapp.com, we may collect the following information about you from you or referring websites, for the described purposes and disclose it to the described recipients:
Information Collected |
Business Purpose |
Who Else Sees It |
Identifier Information (includes your internet protocol (IP) address and online identifiers) |
· Personalizing and facilitating your use of our sites · Enforcing any applicable terms of service or other applicable agreements or policies · Securing our networks, systems and databases against external threats · Marketing and advertising of our products and services · Developing, maintaining and enhancing our sites, products and services · As required by law or to resolve, investigate or manage actual or suspected legal claims |
· Our service providers (marketing services vendors, security monitoring providers, data analytics providers, database and hosting vendors and our auditors) · Our affiliates · Other entities during a corporate transaction · Entities that operate plug-ins or social media features on our sites · Our online advertising and marketing partners · Courts, litigants, regulators, arbitrators, administrative bodies or law enforcement for legal purposes |
Geolocation Information |
· Personalizing and facilitating your use of our sites · Measuring, tracking and analyzing trends and usage in connection with your use or the performance of our website · Marketing and advertising of our services · Developing, maintaining and enhancing our sites, products and services · As required by law or to resolve, investigate or manage actual or suspected legal claims |
· Our service providers (marketing services vendors, security monitoring providers, data analytics providers, database and hosting vendors and our auditors) · Our affiliates · Entities that operate plug-ins or social media features on our sites · Other entities during a corporate transaction · Courts, litigants, regulators, arbitrators, administrative bodies or law enforcement for legal purposes |
Internet or Other Electronic Network Activity Information (includes your time zone setting, auth0 logs, pages visited, pages viewed, events and page loads, browser plug-in types and versions) |
· Personalizing and facilitating your use of our sites · Measuring, tracking and analyzing trends and usage in connection with your use or the performance of our sites · Marketing and advertising of our services · Developing, maintaining and enhancing our sites, products and services · As required by law or to resolve, investigate or manage actual or suspected legal claims |
· Our service providers (marketing services vendors, security monitoring providers, data analytics providers, database and hosting vendors and our auditors) · Our affiliates · Entities that operate plug-ins or social media features on our sites · Other entities during a corporate transaction · Courts, litigants, regulators, arbitrators, administrative bodies or law enforcement for legal purposes |
Device Information (your operating system and platform and other technology on the devices you use to access the sites) |
· Personalizing and facilitating your use of our sites · Measuring, tracking and analyzing trends and usage in connection with your use or the performance of our sites · Marketing and advertising of our services · Developing, maintaining and enhancing our sites, products and services · As required by law or to resolve, investigate or manage actual or suspected legal claims
|
· Our service providers (marketing services vendors, security monitoring providers, data analytics providers, database and hosting vendors and our auditors) · Our affiliates · Entities that operate plug-ins or social media features on our sites · Other entities during a corporate transaction · Courts, litigants, regulators, arbitrators, administrative bodies or law enforcement for legal purposes |
Further, we may collect personal information from you in the form of cookies. For information regarding how we collect, process and disclose personal information in the context of cookies, view our Cookies Policy.
We may process your personal information into aggregated, anonymized or de-identified form for any purpose. Aggregated, anonymized or de-identified information is information that can no longer reasonably identify a specific individual and is no longer “personal information.” We will only maintain and use this type of information in de-identified form and we will not attempt to reidentify this information, except for the purposes of validating our deidentification process.
When possible, we collect personal information directly from you. However, in the course of providing our Services or administering our Website or App, we may collect personal information about you from another source. For example, if you access our Website through an external platform or click on external links, we may receive some information about you from that referring website. We also may collect information from social media platforms that may share information about how you interact with our social media content. The collection, use, and disclosure of your information and your use of those sites will also be subject to the privacy policies and other terms of such external parties and platforms. We have no control over the information collection and processing practices of such external parties and you should review such privacy policies or terms of the websites or parties to which you give your information.
3. PERSONAL INFORMATION RELATING TO CHILDREN
In the course of performing our Services, we may collect the personal information of individuals under the age of 18. We only use this information for the purposes of performing our Services. For additional information about our practices regarding personal information of children under the age of 13 collected through our Website and applications, please read the Children’s Online Privacy Policy at the end of this Policy.
4. HOW LONG WE RETAIN YOUR INFORMATION
We may retain your personal information for a period of time that is consistent for us to perform our Services, as well as to comply with applicable law, applicable statute of limitations and our data retention practices. We may also retain your personal information as we believe is reasonably necessary to comply with legal process or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems, to assist with investigations, to enforce other applicable agreements or policies or to take any other actions consistent with applicable law. Cookies are stored on your own device. You can find out more information about the retention of cookies in our Cookie Policy.
5. MARKETING AND PROMOTIONAL COMMUNICATIONS
You may opt-out of receiving marketing and promotional messages from us, if those messages are powered by us, by following the instructions in those messages. If you decide to opt-out, you will still receive non-promotional communications that are necessary in the performance of our Services.
We use remarketing services to advertise on third party websites to you after you visited the Website. We and our service providers use cookies to inform, optimize and serve ads based on your past visits to our Website. You can opt-out of this marketing by deleting all Tourvista-related cookies and restrict further collection of cookies using the methods outlined in the section How To Opt-Out Of Tracking And Restrict Cookies in our Cookies Policy.
6. INTEGRATIONS AND LINKS TO OTHER SITES
This Policy applies only to our Website, and not to other companies’ or organizations’ websites to which we link from our Website. Tourvista is not responsible for the privacy practices or the content of such websites or organizations, including any websites that may indicate a special relationship or partnership with us (such as co-branded pages or “powered by” or “in cooperation with” relationships). Other linked websites may collect personal information from you that is not subject to our control. To ensure protection of your privacy, always review the privacy policy of the websites you may visit.
7. SECURITY
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. We hold information about you at our own premises and with the assistance of service providers. Further public disclosure here of our security measures could aid those who might attempt to circumvent those security measures. If you have additional questions regarding security, please contact us directly using the information provided under Contact Us.
8. ACCESSING AND CONTROLLING YOUR DATA
Although we are not subject to U.S. state data privacy laws at this time, we do provide users with the ability to control the use of their data.
- Accessing Your Data. You may see the personally identifiable data we have collected from you by viewing your account and your posts.
- Correcting Your Data. When logged into your account through the App, you can correct your personal information.
- Deleting Your Data. You can delete your account and user data (such as photos, tags, and shared albums) through the App. Please note that we may retain some of your data where necessary to carry out legitimate business interests such as security.
9. CHANGES TO THIS PRIVACY POLICY
We may amend this Policy at any time by posting revisions on our Website. If we make any material changes in the way we collect or process your personal information, we will notify you by prominently posting notice of the changes on our Website.
10. CONTACT US
To submit questions, you can contact us by:
- Filling-out the [Consumer Request Form] (available on Tourvista website) and send it in an e-mail to information@tourvistaapp.com
- E-mailing us directly at [insert privacy email]
INTERNATIONAL PRIVACY POLICY
The above general Policy still applies to those individuals who reside outside of the United States or who have had personal information collected by Tourvista or its agents in a country other than the United States. However, due to various international regulations, those individuals may be entitled to additional disclosures and rights. This International Privacy Policy (the “International Policy”) supplements the above general Policy, but where the provisions of the general Policy and this International Policy cannot be construed consistently, this International Policy will govern.
Please note that by visiting the Website or by having personal information collected by Tourvista via the App, your personal information is being stored or processed in the United States where our data center and servers are located and operated. The United States may not have privacy laws that are as strong or comprehensive as the privacy laws in your own country. Your personal information may also be stored in a multi-tenant cloud environment hosted by our service providers.
Depending on your country of residence, or where you use the App, you may have data rights as provided by various laws, regulations and codes, which can include the Canadian Personal Information Protection and Electronic Documents Act, the European Union General Data Protection Regulation, the UK Data Protection Act 2018, the Swiss Revised Federal Act on Data Protection 1992 and Ordinance on the Federal Act on Data Protection, the New Zealand Privacy Act 2020, the Japanese Amended Act on Protection of Personal Information or the Australian Privacy Act 1988, among others.
THIS INTERNATIONAL POLICY APPLIES TO ALL PERSONAL INFORMATION ABOUT YOU THAT WE COLLECT, HOLD, USE AND DISCLOSE, REGARDLESS OF THE WAY IN WHICH WE COLLECT IT (I.E. WHETHER THROUGH THE WEBSITE, THE SERVICES OR OTHERWISE).
Our International Policy includes:
- Collection Of Personal Information
- How We Use Personal Information
- The Basis On Which We Process Your Personal Information
- Obtaining Consent
- Third-Parties
- Limitations
- Retention Of Personal Information
- Access And Rights To Your Personal information
- Response Time
- Costs
- Identifying You In Connection With Requests
- Opt-Out And Unsubscribe
- Accuracy
- Safeguards
- Contact Us
1. COLLECTION OF PERSONAL INFORMATION
You can find specific details about the personal information that we collect about you in the section titled What Information We Collect And Disclose And For What Purposes of the general Policy.
Where we are the data controller with regards to the personal information that we process, you may exercise your rights as a data subject, including the right to object to the processing of your personal information when it is processed based on legitimate interests, as described in this International Policy. Where we are collecting your personal information on behalf of another entity (i.e., we are not the data controller), we will provide you with the identity of the data controller to the extent we are required to do so by law.
2. HOW WE USE PERSONAL INFORMATION
As a general matter, we collect your personal information to perform our Services and administer our Website and App. You can find specific details about the purposes for which we collect personal information about you in the section titled What Information We Collect And Disclose And For What Purposes.
3. THE BASIS ON WHICH WE PROCESS YOUR PERSONAL INFORMATION
We will only collect and process your personal information as is reasonably necessary for, or directly related to, one or more of our functions or activities, including for administering our Website, the App or providing our Services to you or our customers.
Where we are the data controller with regards to the personal information that we process, we process your personal information upon the legal bases described herein. This means that we collect, process and disclose your personal information at the direction of our customers. Where we are collecting your personal information on behalf of another entity (i.e., we are not the data controller), we will provide you with the identity of the data controller upon request so that you can contact them to understand the legal basis upon which your data is processed, to the extent we are required to do so by law.
Where required by law, we rely on the following legal grounds to process your personal information:
- Performance of a contract: We may need to collect and use your personal information to enter into a contract with you or to perform a contract or provide services that you have requested from us.
- Consent: Where required by law, we will obtain your explicit consent for collecting and processing of your personal information.
- Legitimate interests: We may use your personal information for our legitimate interests of detecting and preventing fraud as well as maintaining the security of Tourvista’s network and information systems.
- Legal matters: We may process your personal information when its collection, use or disclosure is reasonably necessary for the establishment, exercise or defense of a legal or equitable claim.
- Safety and protection: We may need to collect and/or use your personal information to protect the life or physical safety of you or a third party.
- Credit: We may need to collect and/or use your personal information to protect credit.
- Public policies: We may need to collect and/or use your personal information to support the execution of public policies provided in laws or regulations, or based on contracts, agreements, or similar instruments.
4. OBTAINING CONSENT
Except when otherwise permitted by law or binding regulation, we will obtain the requisite consent from you prior to collecting and, in any case, prior to using or disclosing your personal information for any purpose other than as disclosed in this International Policy. You may provide your consent to us orally, in writing, by electronic communication, through your actions or any other means reasonably capable of conveying your consent.
Generally, we will seek to obtain your explicit consent if we collect, use or disclose sensitive personal information about you. However, your refusal to provide consent for collection (or your withdrawal of previously given consent) or to give your personal information when requested, can have negative consequences. For example, if you do not give consent for Tourvista’s collection of cookies, then the Website will not remember your prior log-in information or your preferences. In another example, if you do not provide your personal information when requested we may not be able to provide you with requested materials, disclosures or Services.
5. THIRD PARTIES
We remain responsible for all personal information communicated to other entities for processing on our behalf. As such, we ensure that other entities that are engaged to provide products or services on our behalf and are provided with personal information are required to observe the intent of this International Policy by having comparable levels of security protection or, when required, by assuring us (through a confidentiality agreement) that they will not use or disclose the personal information for any purpose other than the purpose for which the personal information was communicated. You can find specific details about to whom Tourvista discloses your personal information in the section titled What Information We Collect And Disclose And For What Purposes.
6. LIMITATIONS
We only collect the personal information necessary to fulfill the purposes identified to you prior to or at the time of collection, or any other reasonable and legitimate purposes or as required by law.
We do not use or disclose your personal information, except for the purposes for which it was collected, or new purposes to which you have consented, or as required or otherwise permitted by applicable law.
We do not, as a condition of providing the Website or performing the Services, or as an administrative or management requirement, require consent to the collection, use or disclosure of personal information beyond what is reasonably required for such purposes, or to comply with our obligations under applicable law or regulation.
7. RETENTION OF PERSONAL INFORMATION
We may keep a record of your personal information, including correspondence or comments, in a file specific to you. We will utilize, disclose, or retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and for legal or business requirements. We will establish minimum and maximum retention periods and procedures for maintaining and destroying your personal information. When personal information is retained to make a decision about you, we will retain such information for the period required in order to comply with our internal data retention policies.
8. ACCESS AND RIGHTS TO YOUR PERSONAL INFORMATION
There are a number of data privacy laws that provide specific data subject rights to residents of certain jurisdictions. This section of this International Policy describes the rights available to those individuals who are entitled to them. Not all individuals about whom we possess information will have access to these rights and we may not be able to provide these rights to everyone due to legal and jurisdictional limitations. We may not be able to comply with your request for a number of reasons, including:
- You do not live in, or use the App in, a jurisdiction that grants you the specific right that you have requested;
- The information that you’ve requested is not subject to the regulation that grants you the right to make a request in relation to your personal information;
- We are prevented by law, regulation or rule from complying with your request;
- We are not able to comply with your request without incurring disproportionate burden or expense; or
- If complying with your request conflicts with the integrity of our services or the ability to administer our business, to administer our business and related relationships or to establish, defend or administer legal claims.
If any of the above reasons apply, we will let you know in our response to your request. Note that we may be required to gather additional information from you in order to process your request. We will only use this information in the context of evaluating and responding to your request. If you fail or refuse to provide the necessary information, we may not be able to process your request.
Subject to the exceptions provided by applicable law or regulation, and depending on your country of residence or where you use the App, you may have the following rights regarding your personal information:
- The right to request confirmation that Tourvista maintains or processes personal information about you.
- The right to know what categories of personal information Tourvista maintains or processes about you.
- The right to access the personal information that Tourvista maintains or processes about you.
- The right to request that a copy of your personal information that Tourvista maintains or processes about you be provided to you or another data controller in a portable format.
- The right to know the purpose for Tourvista maintaining and processing your personal information.
- The right to withdraw your consent for Tourvista’s processing of your personal information, if our processing is based upon your consent.
- The right to request the correction of inaccurate personal information that Tourvista maintains about you.
- The right to request that Tourvista delete the personal information that it maintains about you.
- The right to request that Tourvista restrict the processing of your personal information due to the following reasons:
- That the personal information as maintained by Tourvista is inaccurate and has not yet been corrected.
- That Tourvista’s processing is unlawful, but you do not want Tourvista to delete your personal information.
- That Tourvista no longer needs your personal information for the purposes of its processing, but Tourvista has stated that we need your personal information for establishment, exercise or defense of legal claims.
- Because you object to Tourvista’s processing of your personal information.
- The right to know the envisaged period for which Tourvista will maintain your personal information, or, if not possible, the criteria used to determine that period.
- The right to know the categories of recipients to whom Tourvista has disclosed your personal information, including if those recipients are located outside of your country of residence.
- The right to know the safeguards put into place by Tourvista to protect your personal information when it is disclosed outside of your country of residence.
- The right to know the sources from which Tourvista collected personal information about you.
- The right to know whether Tourvista engages in automated decision-making, including profiling, relating to you.
- The right to opt-out of Tourvista’s automated decision-making programs.
- The right to object to Tourvista’s processing of your personal information that is based upon Tourvista’s legitimate interests, as described herein.
- The right to object to Tourvista’s processing of your personal information for the purposes of direct marketing.
- The right to object to Tourvista’s processing of your personal information for the purposes of scientific or historical research or statistical analysis.
You can request to exercise these rights by using the information provided under Contact Us. Please be as specific as possible in your request so that we can meet the applicable handling timelines.
Finally, you have the right to raise a complaint with Tourvista or the appropriate data protection authority of your country of residence if you feel that Tourvista’s processing of your personal information violates your individual rights, is not in line with this International Policy or violates the privacy principals, laws or regulations of your country of residence.
- You can contact Tourvista’s data protection officer by using the information provided under Contact Us. We will promptly investigate any complaint and will respond within the timeframes describe in this International Policy.
- If you are a resident of the European Union, you can find your appropriate data protection authority by following this link.
- If you are a resident of Switzerland, you can contact your data protection authority through the information provided in this link.
- If you are a resident of the United Kingdom, you can contact your data protection authority through the information provided in this link.
- If you are a resident of Australia, you can contact your data protection authority through the information provided in this link. You can view the Australian Privacy Principles through this link.
- If you are a resident of Canada, you can contact your data protection authority through the information provided in this link.
An interactive map showing the various Data Protection Authorities around the world and how to contact them can be found here.
9. RESPONSE TIME
We will make every reasonable effort to respond to your written request not later than 30 days after receipt of such request. We will advise you in writing if we cannot meet your request within this time limit. When applicable, you have the right to make a complaint to the appropriate supervisory authority, as detailed in this International Policy, with respect to this time limit.
10. COSTS
We expect to be able to respond to your request without charge as a general matter. However, where allowed by law, we reserve the right to collect a reasonable charge when you request the transcription, reproduction or transmission of such information. We will notify you, following your request of the appropriate amount that will be charged. You will then have the opportunity to withdraw your request.
11. IDENTIFYING YOU IN CONNECTION WITH REQUESTS
We may require that you provide to us additional information to identify yourself before we provide information about the existence, use or disclosure of your personal information in our possession. Any such information that you provide to us shall be used only for this purpose.
12. OPT-OUT AND UNSUBSCRIBE
You may opt-out of receiving marketing and promotional messages from us, if those messages are powered by us, by following the instructions in those messages. If you decide to opt-out, you will still receive non-promotional communications that are necessary to maintain the existing business relationship between you and Tourvista, to the extent there is one.
We use remarketing services to advertise on third party websites to you after you visited the Website. We and our service providers use cookies to inform, optimize and serve ads based on your past visits to our Website. We only engage in remarketing with your consent through the acceptance of a cookie banner when you access appropriate webpages. You can opt-out of this marketing by deleting all Tourvista related cookies and restrict further collection of cookies using the methods outlined in the section How To Opt-Out Of Tracking And Restrict Cookies in our Cookies Policy.
13. ACCURACY
We will use reasonable efforts to ensure that your personal information is kept as accurate, complete and up to date as possible. We do not routinely update your personal information in our possession, unless such a process is necessary. In order to help us maintain and ensure that your personal information is accurate and up to date, you must inform us, without delay, of any change in the data that you have provided to us.
You can at any time, challenge the accuracy or completeness of the personal information we have about you, subject to the exceptions provided by applicable law. If you demonstrate that the personal information we have on you is inaccurate or incomplete, we will amend the personal information as required. Where appropriate, we will transmit the amended data to third parties to whom we have communicated your personal information.
14. SAFEGUARDS
We use security safeguards appropriate to the sensitivity of personal data to protect it from loss or theft, as well as unauthorized access, disclosure, copying, use or modification. These safeguards include physical measures, such as restricted access to offices and equipment; organizational measures, such as security clearances (limiting access on a “need to know” basis) and publishing this policy to appropriate personnel with instructions to act in accordance with its principles; and technological measures, such as the use of passwords and/or encryption.
To provide administer our business and provide our services, we may share your personal information with our affiliates or with third parties in locations around the world. If we transfer or store personal information outside of countries that require legal protection for international data transfer, we will ensure that an adequate level of protection is provided by the destination country, enter into written intra-group data processing agreements with recipients that require them to provide an adequate level of protection, or rely on other legally-approved transfer mechanisms. If you are a resident of the UK, Switzerland or EEA, we will:
- Process your personal data in a territory which the European Commission (or its equivalent in Switzerland or the UK) has determined provides an adequate level of protection for personal data;
- Implement appropriate safeguards to protect your personal information, including transferring it in accordance with applicable transfer mechanisms, including the following:
- European Commission’s Standard Contractual Clauses (available here);
- The UK’s Information Commissioner’s Office International Data Transfer Agreement (available here); or
- Switzerland’s Transborder Data Flow Agreement (available here); or
- Enter to data processing agreements with recipients that require them to provide an adequate level of protection, or relying on other legally-approved transfer mechanisms.
15. CONTACT US
To submit questions or to inquire about or submit a request relating to data rights, you can contact us by:
- E-mailing us directly at information@tourvistaapp.com
Our privacy officers and European representatives can be contacted through the below:
- Data Protection Officer: [insert DPO contact information – identity is not necessary]
- European Representative: [insert representative contact information – identity is required]
- UK Representative: [insert representative contact information – identity is required]
COOKIES POLICY
LAST MODIFIED: March 22, 2025
Effective as of the date listed above, Tourvista, and its subsidiaries & affiliates, (collectively, the “Tourvista” or “we” or “us” or “our”) have adopted this Cookies Policy. This Cookies Policy is designed to be read in conjunction our general Privacy Policy. For the purposes of this Cookies Policy, we say the “Website,” we mean tourvistaapp.com and its subdomains.
Like many website operators, Tourvista and its analytics vendors use server logs and automated data collection tools, such as browser cookies, pixel tags, scripts and web beacons. These tools are used for analytics purposes to enable us to understand how users interact with the Website and for advertising our services and organization on the Internet.
What is a cookie?
A cookie is a small text file that is placed on your hard drive by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. There are several types of cookies:
- Session cookies provide information about how a website is used during a single browser session while a user is visiting a website. Session cookies usually expire after the browser is closed.
- Persistent cookies remain on your device between different browser sessions for a set amount of time in order to enable the website to remember user preferences, settings, or actions across other sites. A persistent cookie will remain on a user’s device for a set period of time specified in the cookie.
- First-party cookies are cookies set by the operator of the website you are visiting.
- Third-party cookies are cookies set by third parties that are different from the operator of the website you are visiting.
Our collection of cookies
We, our marketing partners, affiliates, and analytics or service providers use cookies and other similar technologies. We group the cookies that we collect into the following categories based upon their function (note that all types of cookies, as described above, may be found in each category):
Category |
Description |
Essential Cookies |
Essential cookies are sometimes called “strictly necessary” as without them we cannot operate and administer the Website. |
Analytics or Performance Cookies |
These cookies track information about visits to the Websites so that we can make improvements and report our performance. For example: analyze visitor and user behavior so as to provide more relevant content or suggest certain activities. They collect information about how visitors use the Websites, which site the user came from, the number of each user’s visits and how long a user stays on the Websites. We might also use analytics cookies to test new ads, pages, or features to see how users react to them. |
Functional or Preference Cookies |
During your visit to the Websites, cookies are used to remember information you have entered or choices you make (such as your username, language or your region) on the Websites. They also store your preferences when personalizing the Websites to optimize your use of the Website. These preferences are remembered, through the use of the persistent cookies, and the next time you visit the Websites you will not have to set them again. |
Targeting or Advertising Cookies |
These Third Party Cookies are placed by third party advertising platforms or networks in order to, deliver ads and track ad performance, enable advertising networks to deliver ads that may be relevant to you based upon your activities (this is sometimes called “behavioral” “tracking” or “targeted” advertising) on the Websites. They may subsequently use information about your visit to target you with advertising that you may be interested in, on the Websites and other websites. |
We only collect non-essential cookies with notice, or if required by applicable law, consent. If you have previously given consent to the collection of cookies, you can stop the use of cookies by the Website by following the instructions in this Cookies Policy.
Third-party cookies
The Website allows third-parties to place cookies on your Internet-connected device in order to deliver advertisements based upon your web-browsing habits and history. Further, in order to provide interoperability and plug-ins from various social media websites (like Facebook), the Website allows these third-parties to place and collect cookies on your Internet-connected device. However, you can restrict the third-party collection of cookies through the instructions provided in the section How To Opt-Out Of Tracking And Restrict Cookies below.
Analytics
We may use service providers to provide site metrics and other analytics services. These service providers may use cookies (see above); web beacons (also called clear GIFs or pixels), which are small blocks of code that allow us to measure the actions of visitors using Tourvista’s sites; and other technologies to collect information, such as your IP address, identifiers associated with your device, other applications on your device, the browsers you use to access our sites and Services, webpages viewed, time spent on webpages, links clicked and conversion information (e.g., transactions entered into). This information may be used by Tourvista and its service providers on behalf of Tourvista to analyze and track usage of our sites and Services to determine the popularity of certain content and to better understand how you use our sites and Services.
[Please insert brief description Google Analytics Advertising features utilized]
[We use Google Analytics on the Site to analyze how individuals use the Site. We will package up information about how individuals interact with our Site and send it to Google Analytics to be processed into reports. This information includes basic pageviews and visit data such as device type, operating system, and browser type. When Google Analytics processes data, it aggregates and organizes the data based on particular criteria like whether a user’s device is mobile or desktop, or which browser they’re using. If, at any time, you choose not to participate in the use of analytics software, please use your web browser’s available opt-outs as described in the section How To Opt-Out Of Tracking And Restrict Cookies.]
Advertising
We use remarketing with our service providers to advertise online. Their services may come from sites such as Google, Bing, Yahoo, Facebook, Instagram, Twitter, Adroll, and any other display advertising partner to advertise on third-party websites to previous visitors to our site. These vendors may show our ads on websites across the internet.
For example, we use Google Analytics Advertising cookies to identify what advertisements you see when you browse the Internet and how you have interacted with them. We may use this information for our own advertising or it could be pooled together by Google from your interactions with other websites to determine what kind of advertisements you may see on the Internet.
The Meta Pixel is a snippet of code that sends data back to Meta about people who uses these sites and allows us to provide custom advertising on Meta properties (like Facebook and Instagram). The data provided to Meta may include information about how you interact with our sites, including your search queries, what you add to your online cart and your purchases.
Do Not Track
Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences regarding tracking across websites. Most modern web browsers give you the option to send a Do Not Track signal to the websites you visit, indicating that you do not wish to be tracked. However, there is no accepted standard for how a website should respond to this signal, so we do not take any action in response to this signal. Tourvista does not have a mechanism in place to respond to DNT signals. Instead, in addition to publicly available external tools, we offer you the choices described in this Cookies Policy to manage the collection and use of information about you.
Web beacons, pixels, tags and scripts
In addition to cookies, we use other technologies to recognize and track visitors to Tourvista’s websites. A web beacon (also known as a “tracking pixel” or “clear GIF”) is a clear graphic image (typically a one-pixel tag) that is delivered through a web browser or HTML email, typically in conjunction with a cookie. Web beacons allows us certain functionality, for example, monitoring how users move from one page within a website to another, to track access to our communications, to understand whether users have come to a website from an online advertisement displayed on a third-party website, to measure how ads have been viewed and to improve site performance.
These technologies may be used on our sites or in our emails to help us to deliver cookies, count visits, understand usage of our sites, campaign effectiveness and determine whether an email has been opened and acted upon.
Third-Party/Embedded Content.
These cookies are set by third parties whose content is embedded in Tourvista’s websites (e.g., video). They may track your online activity in order to enhance your experience or assess the success of their application. We have no direct control over the information these cookies collect. Please review the third party’s privacy policy and privacy settings before clicking on embedded content in our site.
Social Media Plug-ins.
These plug-ins allow us to integrate social media functions into Tourvista websites and may also be used for advertising purposes by those social media companies. If you visit our Site while logged into your social media accounts, information about your visit to our Site, your social media identifier and information about your browser may be provided to those third-party social media companies. You should review the privacy policy of any social media entity with whom you have an account to learn about how they may use your data.
Accessibility Widget
You can use the accessibility widget on the Site to improve the accessibility of the content. Your Site preferences may be stored in the form of cookies on your device and collected by our Site on your re-visit.
How To Opt-Out Of Tracking And Restrict Cookies
You can see what cookies we place and/or collect and for what purposes by clicking “Cookie Settings” on the cookie banner when you first visit the site. If you are not presented with a cookie banner, please delete your cookies and re-visit the site. You can choose to restrict all non-necessary cookies by clicking “Reject All” on the cookie banner when you first visit the site or choose which specific non-necessary cookies to accept or reject by clicking “Cookie Settings.” However, disabling cookies will not remove cookies already existing on your computer or device. Therefore, you should delete your cookies from your browser and device as well.
You can opt-out of the tracking of your online behavior by:
- visiting the Network Advertising Initiative (NAI) website opt-out page: http://www.networkadvertising.org/choices;
- visiting the Digital Advertising Alliance (DAA) opt-out page: http://www.aboutads.info/; and
- downloading and installing the Google browser plug-in from the following link: http://tools.google.com/dlpage/gaoptout.
You can control and delete cookies through your browser settings through the following:
- Google Chrome
- Mozilla Firefox
- Safari
- Opera
- Microsoft Internet Explorer
- Microsoft Edge
- Safari for iOS (iPhone and iPad)
- Chrome for Android
Please be aware that restricting cookies may impact the functionality of the Website. For example, refusing cookies will not allow Tourvista to present the Website in your preferred language or remember your log-in information. Additional general information about cookies, including how to be notified about the placement of new cookies and how to disable cookies, can be found at www.allaboutcookies.org.
Alternatively, you may visit the U.S. Federal Trade Commission’s website www.consumer.ftc.gov to obtain comprehensive general information about cookies and how to adjust the cookie settings on various browsers.
Cookie Table
Cookie Name |
Associated Domain |
Cookie Purpose |
Cookie Duration |
Category |
dps_site_id |
tourvistaapp.com |
Optimizing speed/performance |
session |
Performance |
_tccl_visitor |
.tourvistaapp.com |
Used by web hosting service for aggregated/anonymized performance information |
1 year |
Analytics |
_tccl_visit |
.tourvistaapp.com |
Used by web hosting service for aggregated/anonymized performance information |
1 hour |
Analytics |
_scc_session |
.tourvistaapp.com |
Session-based settings or user preferences for return visits within a short period |
20 minutes |
Other |
azk |
ms.godaddy.com |
Used by web hosting service |
1 year |
Other |
azk-ss |
ms.godaddy.com |
Used by web hosting service |
1 year |
Other |
rc::a |
google.com |
Google ReCaptcha employed to prevent malicious attacks |
never |
Necessary |
/markup/ad |
tourvistaapp.com |
[Specify – are these settings for repeat visits?] |
session |
Other |
Changes to this policy
If there are any material changes to this Policy, you will be notified by the posting of a prominent notice on our Websites prior to the change becoming effective. We encourage you to periodically review this page for the latest information on the Policy. Your continued use of the Websites constitutes your agreement to be bound by such changes to this Policy. Your only remedy, if you do not accept the terms of this Policy, is to discontinue use of and access to the Websites. The content of this Policy is for your general information and use only. These cookies are subject to change without notice. You acknowledge that this information may contain inaccuracies or errors and is subject to change and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.